Our membership programme was developed out of the need to consolidate our effects as an industry. In accordance with international best practice; the BPIAJ serves as the unified voice of the BPO sector in Jamaica. As a membership organization, we represent the interests of the companies and individuals in the outsourcing industry. We are guided by our Constitution and Code of Ethics which outlines the principles we expect our membership to adhere to in order to maintain the highest practice and standards in the industry.
We are passionate about excellent outsourcing, building brand Jamaica and promoting social and economic development through investments and job creation.